Privacy Policy

Last Updated: April 1, 2024

1. Introduction

At Apache Pizza ("we", "our", or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at apacheplzzac.com (the "Website"), place an order, or interact with us in any way.

By using our Website or services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Data

Personal data refers to any information that identifies you as an individual. We may collect the following personal data:

  • Contact Information: Name, email address, postal address, phone number
  • Order Information: Products purchased, delivery preferences, special instructions
  • Payment Information: Credit/debit card details, payment service provider information
  • Account Information: Username, password, account preferences (if you create an account)

2.2 Non-Personal Data

We also collect non-personal data that does not directly identify you but helps us improve our services:

  • Usage Data: Information about how you interact with our Website, including pages visited, time spent on pages, and actions taken
  • Technical Data: IP address, browser type, device type, operating system, and other technology on the devices you use to access our Website
  • Location Data: General location information based on your IP address or more precise location if you permit your device to provide this information

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

  • Create an account or profile
  • Place an order for products
  • Contact our customer service
  • Subscribe to our newsletter or marketing communications
  • Complete a form, survey, or enter a promotion
  • Provide feedback or reviews

3.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our Website using various tracking technologies:

  • Cookies: Small data files stored on your device that help us improve your experience, see which areas of our Website are popular, and count visits
  • Web Beacons: Electronic files used to record information about how you browse the Website
  • Pixel Tags: Embedded in our marketing emails to track engagement rates
  • Log Files: Record activities on our Website and collect data including your IP address, browser type, referring/exit pages, and date/time stamps

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners (e.g., payment processors, delivery services)
  • Analytics providers
  • Social media platforms when you connect your account or interact with our social media pages

4. How We Use Your Information

We use your information for the following purposes:

4.1 To Provide Services

  • Process and fulfill your orders
  • Manage your account
  • Provide customer support
  • Facilitate delivery of products
  • Process payments

4.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Develop new products, services, features, and functionality
  • Conduct research and analysis
  • Monitor and improve our Website performance and user experience

4.3 For Marketing and Communication

  • Send promotional communications about new products, special offers, or other information we think you might find interesting
  • Deliver targeted advertisements
  • Measure the effectiveness of our marketing campaigns
  • Communicate about your account or orders

4.4 For Legal and Security Purposes

  • Protect our rights, property, or safety
  • Detect, prevent, and address fraud, unauthorized access, and other illegal activity
  • Comply with legal obligations
  • Enforce our terms and conditions

5. Cookies and Similar Technologies

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the Website to function properly
  • Preference Cookies: Enable the Website to remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

5.2 Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

5.3 Third-Party Cookies

Some cookies are placed by third parties on our behalf. These third parties may collect information about your online activities over time and across different websites. We do not control these third parties' tracking technologies or how they may be used.

6. Information Sharing and Disclosure

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Delivery and logistics
  • Customer service
  • IT and system administration
  • Marketing and advertising
  • Data analytics

These providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal data.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

7. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal data, including:

  • Encrypting sensitive information using SSL technology
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Regular backups to prevent data loss

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal, regulatory, tax, accounting, or other requirements

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

9.1 For EEA, UK, and Similar Jurisdictions

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Data Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal data
  • Automated Decision-making: Not be subject to decisions based solely on automated processing

9.2 For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising consumer privacy rights

9.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We may need to verify your identity before responding to your request.

10. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal data to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your data receives an adequate level of protection.

12. Third-Party Links

Our Website may contain links to third-party websites and services that are not owned or controlled by Apache Pizza. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: